Cooperative Care

Core Values of Supportive Home Care Cooperatives

Welcoming
New Members are the lifeblood of the future. Users of our Services are why we exist. Open hearts build positive, strong relationships. We Welcome New Members, New Clients, and all Visitors.
Consideration
We will consider others' feelings, time, situation, and gifts as we do our work and interact as Cooperative Members.
Fairness
We will try to take into consideration all of the issues affecting each circumstance or Member. Being as fair as we can be with our resources makes the Cooperative stronger.
Professionalism
We are a Business. People buy our Services. We show Pride in our Ownership in the cooperative through our professional interactions and appreciation.
Generosity
Our generosity is of the heart. It means we accept that we each have our weaknesses and faults. Accepting our own weaknesses helps us accept the weaknesses and faults of others. Our generosity allows us to forgive ourselves and other members.
Openness
We remain open to examining what works well in our Care and Services and what needs improvement. We will improve only if we are open to examining ourselves and our roles in making positive change.
Thoughtfulness
We will not jump to conclusions before we know the facts. We will try to consider the other side of an issue. We will be thoughtful in our work and interactions.
Respect
Each and every person deserves respect. We will not gossip or badmouth. We will not belittle or criticize. We will work to resolve differences through orderly and mature means.
Listening
Every person has the right to be heard. We will listen even when we disagree.
Responsibility
We are responsible to the users of our Services, to ourselves, and to each other. This responsibility means we can depend on each other, and we act in ways that demonstrate our understanding of this responsibility.
Equity
We are all equals. None of us is inherently more valuable than another. Our deep-seated belief in this is what lets us respect each other, even through bad times.
Determination
It is hard to stay the course sometimes, but we are determined to provide high-quality service to people who need help, and we are determined to do what it takes to make our Services the best, even if that means making ourselves uncomfortable.